Terms & Conditions

Last updated: December 04, 2025

Welcome to Stagepoint Studio. By enrolling in our classes, attending our sessions, accessing our website, or engaging with our services, you agree to the following terms and conditions. Please read them carefully.

Use of Website

The content on this website is for general information only. You may not copy, reproduce, or use any content (text, images, videos, branding) for commercial purposes without written permission from Stagepoint Studio.

We reserve the right to update website content at any time.

Class Bookings & Payments

  • All places must be booked in advance and are subject to availability.

  • Payment is required upfront per term unless otherwise agreed in writing.

  • Discounts, free places, and funded places are granted at the discretion of Stagepoint Studio.

  • A child’s place is confirmed only once payment has been received.

Late or missed payments
Failure to pay may result in a place being paused or withdrawn.

Cancellation & Refund Policy

To keep prices fair for all families, the following applies:

  • No refunds are given for missed sessions, illness, holidays, or non-attendance.

  • If Stagepoint Studio must cancel a session (e.g., instructor illness, venue issue), we will:

    • Rearrange the session or

    • Provide a credit towards future classes.

  • If a term is cancelled entirely, a full or partial refund will be offered.

Behaviour & Conduct

Stagepoint Studio is committed to creating a safe, inclusive, supportive environment.

We reserve the right to remove any student whose behaviour:

  • Puts others at risk,

  • Repeatedly disrupts learning,

  • Is physically or verbally abusive.

This decision is taken only after reasonable attempts to resolve issues with parents/guardians.

No refunds are provided for removal based on behaviour.

Safeguarding & Child Protection

Stagepoint Studio follows UK safeguarding guidelines:

  • All staff are DBS checked.

  • Children must be signed in and out by a parent/guardian unless prior permission is given.

  • We must be informed of medical needs, learning needs, or additional support requirements before attending.

  • Parents must provide up-to-date emergency contact details.

We reserve the right to refuse participation if safety information is withheld.

Health & Safety

By attending, you agree that:

  • You will inform us of any injuries, allergies, or additional needs.

  • Children must wear appropriate clothing and footwear.

  • Stagepoint Studio is not responsible for lost or damaged personal items.

  • Parents remain responsible for their children until the session begins.

Photography & Media

Stagepoint Studio regularly captures photos and videos for:

  • Social media

  • Marketing

  • Show documentation

  • Educational use

Consent is requested at registration.
If you withdraw consent, Stagepoint Studio will not use future images, but previously published content cannot be removed from existing materials.

Shows, Events & Public Performances

Participation in shows is part of the Stagepoint experience.
However, casting decisions are:

  • Based on attendance,

  • Engagement,

  • Readiness,

  • And the needs of the ensemble.

Decisions are final and made with fairness, kindness, and developmental benefit at the forefront.

Venue Rules

We work in partnership with local venues. Therefore:

  • No food or drink (except water) is permitted in rehearsal spaces unless stated.

  • Children must not enter restricted areas.

  • Parents attending adult-accessible areas (e.g., bars or lounges) must supervise any accompanying children at all times.

  • Damage to venue property may be charged to the parent/guardian.

Liability

Stagepoint Studio is not liable for:

  • Accidental injuries where reasonable supervision and safety measures are in place,

  • Loss or damage to personal belongings,

  • Disruption or cancellation caused by circumstances beyond our control (weather, venue issues, illness, etc.).

Participation is at your own risk, and parents accept responsibility for ensuring their child is fit to take part.

Changes to Terms

Stagepoint Studio may update these Terms & Conditions at any time.
Continued attendance or use of our website constitutes acceptance of any updates.

Contact

For questions or concerns, you can contact us at:

đź“© Info@StagepointStudio.co.uk

đź“Ť Stagepoint Studio, Shildon, County Durham

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