Privacy Policy

Last updated: December 04, 2025

Stagepoint Studio (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with Stagepoint Studio — whether online, in person, or through our classes, workshops, events, and communications.

 

By using our services or visiting our website, you agree to the practices described in this policy.

Who We Are

  • Stagepoint Studio
    Shildon, County Durham, UK
    Email: info@stagepointstudio.co.uk

    We provide performing arts classes, workshops, showcases, and related services for children, young people, and adults.

Information We Collect

  • We may collect the following types of data:


    a) Personal Information

    • Parent/guardian names

    • Student names

    • Ages and date of birth

    • Contact information (email, phone number, address)

    • Emergency contact details

    • Medical or access needs shared for safeguarding and safety


    b) Payment Information

    Payments made via our website or booking links are processed securely through LoPay.
    We do not receive or store your card details. LoPay processes this information independently in line with their own privacy standards.


    c) Media (Photos & Videos)

    With parental/guardian consent, we may take photographs or videos during sessions for:

    • social media

    • marketing

    • website content

    • showcase or performance documentation

    Consent can be withdrawn at any time.


    d) Website & Technical Information

    We may collect:

    • basic cookies

    • device/browser information

    • anonymous analytics data

    This helps us improve website performance and user experience.

    We do not use intrusive tracking or advertising cookies.

How We Use Your Information

  • We use your data to:

    • Manage class registrations and bookings

    • Communicate updates, schedules, and important notices

    • Process payments and maintain financial records

    • Ensure student safety and wellbeing

    • Provide customer support

    • Improve and manage our website

    • Share class photos or videos (only with explicit consent)

    We only use your information where it is necessary for our services, legitimate interests, or where you have given clear consent.

How We Store and Protect Your Data

  • We take data protection seriously.
    Your information is stored securely and only accessed by authorised members of the Stagepoint Studio team.

    We use secure digital systems for:

    • registration forms

    • attendance records

    • communication

    • payment processing (via LoPay)

    We never sell, trade, or rent your data to third parties.

Sharing Your Information

  • We only share data where strictly necessary and appropriate, such as:

    • LoPay (for card payments — they receive only the payment information required)

    • Emergency services (if required in a safeguarding or medical situation)

    • Venue management (where essential for health & safety compliance)

    We do not share your information for marketing by any third party.

Your Rights (Under UK GDPR)

  • You have the right to:

    • Access the personal data we hold about you

    • Request correction of any inaccurate information

    • Request deletion of your data (in most circumstances)

    • Withdraw consent (e.g., photo/video permissions)

    • Object to certain types of processing

    • Request a copy of your data in an accessible format

    To exercise any of these rights, email: info@stagepointstudio.co.uk

Data Retention

  • We retain information only for as long as necessary:

    • Class and booking records: up to 6 years (required for HMRC and safeguarding compliance)

    • Contact information: until you request removal

    • Photos/videos: only while consent remains active

    • Emergency/medical info: deleted when a student leaves Stagepoint Studio

Children’s Privacy

  • We comply fully with child safeguarding and UK data protection laws.

    For students under 18:

    • Personal data is collected from and managed through a parent/guardian

    • Consent for photos/videos must be provided by a parent/guardian

    • Data is never shared without strict safeguarding justification.

Cookies & Website Tracking

  • Our website uses basic, essential cookies to ensure functionality.
    We may also use anonymous analytics (e.g., to track which pages are most visited).

    We do not use targeted advertising cookies.

    You can disable cookies via your browser at any time.

Changes to This Policy

  • We may update this policy occasionally to reflect legal requirements or changes in our services.
    Any updates will be posted on this page with a revised date.

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